About Us

Our Mission: To provide convenient, highly personalized, quality healthcare and build trusting relationships through transparency, while preserving the precious commodity we all share…time.

Direct Primary Care is a growing healthcare model that puts the patient and the provider together and removes insurance as middle man.  It’s a return to the way things used to be, before they got…complicated.

We are part of a rapidly growing membership based healthcare model that chooses to remove insurance as their payer.  In turn, this drastically reduces practice cost and overhead.  As a result, significant savings are passed directly to the patients. Our monthly membership fee covers a vast majority of primary care services without the hassles of insurance.

A traditional family practice will have a patient panel consisting of 3,000 to 4,000 patients.  Most Direct Primary Care practices focus on serving a smaller patient panel size of around 400-600 patients allowing for an increased focus on quality and personal attention to each patient.

Redefine HealthCare has been designed to provide the highest quality of personalized care while working directly for the patients.  We provide instant care and communication rather than forcing you to wait days, weeks, or months to make an appointment.

Matthew Saxsma APN-BC

fam photoMatthew Saxsma is a family trained Nurse Practitioner, with over a decade of experience in healthcare.  His main focus has been in Emergency Care, working in Springfield and surrounding areas.  Growing up in Clifton Illinois, he recalls when getting sick didn’t mean long waits, short visits and more questions than answers.  He grew up in a rural area of predominantly farmers where health insurance was the exception, not the rule.  His goal is simple…bring the old way of doing things back to the forefront.  Patients should feel value, trust, quality, and dependability.  Redefine HealthCare allows him to live his passion, helping people, while bringing healthcare back to what it once was.

He became compelled to start Redefine HealthCare after seeing all of the complexities and frustrations of the traditional healthcare system.  After hearing countless times, “my doctor couldn’t get me in today”, or “it takes weeks to get an appointment” he knew there was something that had to be done to improve quality and timeliness of care.  Doing the right thing is always the right thing, and to him this meant stepping out of traditional medicine and finding a better way to help people.  A way that puts the patient in the driver seat, not health insurance.  A way that provides convenience, saves times, provides peace of mind and relief not frustration.  He found the answer – Direct Primary Care.

Dr. Susan Mantell MD

Dr. Mantell is  family trained Physician and a graduate of the University of Illinois at Urbana Champaign and has been in practice for over 15 years.  Dr. Mantell will be providing integral Physician oversight for Redefine HealthCare.  She will periodically see patients at our clinic site, provide intermittent schedule coverage and be available for consult when needed.  Dr. Mantell Is a Career Military veteran and to this day provides her services to the men and women of her National Guard Platoon and holds the rank of Colonel in the US Army Reserve.